Client Rights & Complaint Information

Rooted Dove Integrative Wellness is committed to providing ethical, professional and compassionate mental health services. Clients have the right to understand their rights, access their records, and know how to raise concerns or file a complaint.

The Texas Behavioral Health Executive Council (BHEC) investigates and prosecutes professional misconduct committed by licensed marriage and family therapists, professional counselors, psychologists, social workers, and licensed specialists in school psychology.

Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint.

George H.W Bush State Office Building: 1801 Congress Avenue, Suite 7.300 Austin, Tx 78701

Website: https://bhec.texas.gov

Email: enforcement@bhec.texas.gov

You may request a copy of your mental health records by contacting Rooted Dove Integrative Wellness directly. Requests will be handled in accordance with applicable state and federal laws.

You may also file consumer protection complaint with the Texas Office of the Attorney General’s Consumer Protection Division.

For more information, visit: https://www.texasattorneygeneral.gov/consumer-protection

If you have any questions about your rights, records, or services through Rooted Dove Integrative Wellness, please contact the practice directly.

Email: rooteddovewellness@gmail.com

Phone: 979-493-6379